Chapter 01
No Language
Charles Coleman Jr., formerly Isaac Coleman, was born Deaf in Ghana — with no access to language for the first twelve years of his life.
Rochester, NY
Now he's an accessibility technologist at RIT/NTID, building the classrooms, courseware, and captioning systems he didn't have — with a Master's in Human-Computer Interaction starting this fall.
Origin
"We can build with intelligence, but if it frustrates or excludes others, what good is it, really, if the user can't access it? The most important part of any system isn't the code or the hardware — it's the human being on the other side of it."
Path
Eight years across the same institution — each role taking on more ownership of the systems that make Deaf and hard-of-hearing education work.
Faculty training, classroom technology, and digital learning — leading the next generation of NTID's classroom systems and building expertise in multimedia and instructional design.
Co-founded the Inclusive Course Design certificate program; researched and deployed multimodal captioning; led classroom control-panel UX research; automated certification workflows for NTID's Center for Workforce Development. Rated 5/5 Exceptional, 2024 annual review.
Maintained lab systems and hybrid classrooms; integrated a live-captioning workflow into Zoom before Zoom shipped native transcription; kept faculty and students online through the COVID-19 transition.
Frontline lab support and academic tutoring for Deaf and hard-of-hearing students — where the technical-support career actually started.
Selected Work
Four projects that span the range: accessibility content design, cross-functional UX research, front-end prototyping, and systems architecture.
Co-founded and helped launch NTID's first accessibility certificate program — now part of RIT's Diversity Education offerings. Full lifecycle: research, WCAG-aligned content design, faculty user-testing, and institutional adoption.
Designed the Figma interface for NTID's next-generation classroom control system, after running the faculty research that shaped it — cited directly by his director as "invaluable" to the redesign.
Designed and built a working prototype for an ASL video dictionary, sitting at the intersection of sign language, accessibility, and front-end development — with future AI-enhanced lookup explored as a next step.
Architected the database and system design for a membership platform serving RIT student organizations — the clearest demonstration of pure engineering range alongside the accessibility-focused work.
Directed full video production for a national NSF-funded course for Deaf entrepreneurs — presenters, interpreters, post-production, all in-house.
Automated NTID's course-approval process with Power Automate, cutting chair-level review down to a branded, self-running pipeline.
Built a live-captioning workflow for Zoom classrooms before Zoom shipped native transcription — then used it to keep NTID teaching through COVID-19.
Craft
Education
Not a student learning accessibility from a textbook — a practitioner formalizing years of applied work.
Get in touch
Open to conversations about accessibility research, instructional design, or HCI work heading into graduate study this fall.