Rochester, NY

He found his voice at twelve.

Now he's an accessibility technologist at RIT/NTID, building the classrooms, courseware, and captioning systems he didn't have — with a Master's in Human-Computer Interaction starting this fall.

Instructional Technology Coordinator II, RIT/NTID M.S. Human-Computer Interaction — Fall 2026 2026 GCCIS Commencement Speaker
Charles Coleman Jr. smiling, wearing a smock with a geometric Ghanaian textile panel, at an RIT event.

Origin

Twelve years of silence, and what came after.

Chapter 01

No Language

Charles Coleman Jr., formerly Isaac Coleman, was born Deaf in Ghana — with no access to language for the first twelve years of his life.

Chapter 02

Language Arrives

His father came home when he was twelve, discovered his son couldn't read or write, and found him a tutor. That was the day language arrived.

Chapter 03

A New Country

A Deaf school in Ghana, a move to the U.S. to join his mother, and a talent for art that turned into a career in technology.

Chapter 04

Building the Career

From lab assistant to Instructional Technology Coordinator II — built from the ground up at RIT/NTID.

"We can build with intelligence, but if it frustrates or excludes others, what good is it, really, if the user can't access it? The most important part of any system isn't the code or the hardware — it's the human being on the other side of it."

— from his 2026 commencement address, Golisano College of Computing and Information Sciences
On the name: his father, Charles Coleman, was the first person to see his potential when others only saw his deafness. After his father passed, Isaac took the name Charles Coleman Jr. — to carry that legacy forward, and to remember the faith that put him on the road to literacy, education, and opportunity.

Path

Built at RIT/NTID, one role at a time.

Eight years across the same institution — each role taking on more ownership of the systems that make Deaf and hard-of-hearing education work.

JAN 2026 —
PRESENT

Instructional Technology Coordinator II

Rochester Institute of Technology

Faculty training, classroom technology, and digital learning — leading the next generation of NTID's classroom systems and building expertise in multimedia and instructional design.

MAY 2022 —
DEC 2025

Online Program Support Specialist

NTID Office of Online Learning

Co-founded the Inclusive Course Design certificate program; researched and deployed multimodal captioning; led classroom control-panel UX research; automated certification workflows for NTID's Center for Workforce Development. Rated 5/5 Exceptional, 2024 annual review.

JAN 2019 —
DEC 2021

Technical Support Specialist

NTID Learning Consortium

Maintained lab systems and hybrid classrooms; integrated a live-captioning workflow into Zoom before Zoom shipped native transcription; kept faculty and students online through the COVID-19 transition.

2018 —
2020

Student Lab Assistant & Tutor

NTID Learning Center · Dept. of Liberal Studies

Frontline lab support and academic tutoring for Deaf and hard-of-hearing students — where the technical-support career actually started.

Selected Work

Systems built for access, not around it.

Four projects that span the range: accessibility content design, cross-functional UX research, front-end prototyping, and systems architecture.

01 / Accessibility Program Design

NTID Inclusive Course Design Certificate Program

Accessibility Content Developer · 2022 – 2025

Co-founded and helped launch NTID's first accessibility certificate program — now part of RIT's Diversity Education offerings. Full lifecycle: research, WCAG-aligned content design, faculty user-testing, and institutional adoption.

  • Designed and delivered modules on document, multimedia, STEM, and web accessibility using Articulate 360
  • Ran iterative feedback cycles with faculty before each module launch
  • Built the public-facing how-to guides and demo videos still used today
02 / UX Research & Interface Design

Classroom Control Panel — UI/UX Redesign

UX/UI Researcher · 2024 – 2025

Designed the Figma interface for NTID's next-generation classroom control system, after running the faculty research that shaped it — cited directly by his director as "invaluable" to the redesign.

  • Built and ran a Qualtrics survey across faculty on the existing control system
  • Designed a Figma-based panel focused on clarity and accessibility
  • Coordinated between TIS engineering, Client Services, and faculty stakeholders
03 / Product Prototyping

ASL Video Dictionary

UI/UX Designer & Front-End Developer · 2024

Designed and built a working prototype for an ASL video dictionary, sitting at the intersection of sign language, accessibility, and front-end development — with future AI-enhanced lookup explored as a next step.

  • Built the prototype in Figma, then HTML/CSS/JavaScript
  • Worked directly with ASLIE faculty and RIT's technology services team
  • Scoped future AI-enhanced dictionary features
04 / Systems Architecture

Membership Management System

Backend Architect · Capstone, 2024 – 2025

Architected the database and system design for a membership platform serving RIT student organizations — the clearest demonstration of pure engineering range alongside the accessibility-focused work.

  • Designed a scalable MySQL/Node.js schema for complex membership logic
  • Built the architecture to support dashboard analytics and automated processing
  • Shipped in an Agile team of five using GitHub for version control
VIDEO PRODUCTION

NSF I-Corps: Deaf Innovators

Directed full video production for a national NSF-funded course for Deaf entrepreneurs — presenters, interpreters, post-production, all in-house.

PROCESS AUTOMATION

Certification Workflow Automation

Automated NTID's course-approval process with Power Automate, cutting chair-level review down to a branded, self-running pipeline.

ACCESSIBILITY, EARLY

Live Captioning for Zoom

Built a live-captioning workflow for Zoom classrooms before Zoom shipped native transcription — then used it to keep NTID teaching through COVID-19.

Craft

What he actually works in.

Accessibility & UX

  • WCAG 2.1/2.2 alignment
  • Figma, user research, Qualtrics
  • Live captioning workflows
  • Universal design principles

Engineering

  • HTML, CSS, JavaScript
  • MySQL, Node.js, Python
  • C#, ASP.NET, Java
  • Git / Agile workflows

Media Production

  • Camtasia, Adobe Premiere
  • vMix, Epiphan Pearl
  • Captioning & transcription pipelines
  • 60+ instructional videos shipped

Systems & IT

  • Network & systems administration
  • Active Directory, virtualization
  • Security-compliant configuration
  • Hardware troubleshooting

Workflow

  • Power Automate
  • Microsoft 365
  • Instructional design (Articulate 360)

Languages

  • American Sign Language — native / bilingual
  • English — full professional

Education

Practice first, theory now.

Not a student learning accessibility from a textbook — a practitioner formalizing years of applied work.

M.S. Human-Computer Interaction

Rochester Institute of Technology — starting Fall 2026

B.S. Computing & Information Technologies

Rochester Institute of Technology — expected May 2026 · Enterprise Administration, Database Applications, Project Management

A.A.S. Applied Computing Technology

National Technical Institute for the Deaf, RIT — 2019 – 2024 · Networking & Cybersecurity

Certifications

  • ISC2 Certified in Cybersecurity
  • CompTIA A+ (Core 1 & 2) — passed both on first attempt
  • CompTIA Network+
  • NDC Accessibility Practices for Deaf Students, Level 3
  • RIT Cultural Humility Certificate Program

Get in touch

Building something accessible? Let's talk.

Open to conversations about accessibility research, instructional design, or HCI work heading into graduate study this fall.